Get in Touch

Gallagher Bassett (GB) partners with insurers worldwide to deliver best-practice claims management solutions for all lines of insurance.

Find the opportunities to outpace your competition, enhance your brand and improve your financial outcomes with our cutting-edge technology solutions and team of insurance experts, ready to support you when you need it most.

Experts In Claims Management Since 1962

Through deep expertise, innovative solutions and cutting-edge technology, GB partners with leading carriers to implement claims programs tailored to their respective business goals and find opportunities for growth.

GB fosters strong partnerships with insurance carriers to ensure outsourced claims management provides unique value. You can rely on GB to deliver:

  • Superior outcomes – with a focus on lower loss costs, higher-quality claims management and reduced portfolio liabilities to improve your economic value proposition
  • Innovative technology – that manages performance throughout the claim life cycle
  • Exceptional customer service – our team of on-shore claim professionals are service-focused, enhance your brand and protect your reputation
  • Flexibility and scalability – respond to major events and new opportunities
  • End-to-end solutions – white labelling capabilities to maintain your company’s integrity across all lines of insurance

Dedicated Carrier Practice

With a dedicated carrier service model, GB has the expertise to help you execute your business plan for the future and ensure you are prepared for potential disruptions.

Our GB Carrier Practice team is able to deliver customised solutions to suit your claim management needs across the following classes:

Our solutions span every industry, including:

Insurance Solutions

Loss Adjusting

Life and Health


GB employs more than 1,000 people in offices around New Zealand and Australia. We attract and retain professional people who are passionate about claims management and embrace innovation and teamwork. We are equipped to keep your business and team members thriving in times of change and growth by providing comprehensive service and solutions for all your claims and risk management needs.