New Zealand's Life & Health Claims Management Experts

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Gallagher Bassett (GB) provides decades of industry expertise in the day-to-day policy administration of group life and health insurance programmes, including membership data management, billing & receipting, underwriting & claims management, health claims assessment & payment, annual renewals and member communications.

We employ an experienced team of life and health insurance administrators and health claims specialists who manage more than 85,000 members from hundreds of groups every year on behalf of major New Zealand insurers.


  • Proven strategies to control administration costs
  • Award-winning corporate governance framework to provide peace of mind around business risk, service-level agreement adherence, and contractual compliance
  • Commitment to understanding your business and ensuring the delivery of claims management services aligned with your business objectives
  • Capability to provide web-based applications for groups and members to access information
  • Best practice customer service initiatives to protect your brand and enhance your reputation.

Visit our Solutions page to find out more about our specialised general insurance claims management offerings across different classes and how we support different segments of the industry to reduce general insurance claims costs and enhance their reputations.