New Zealand’s Claims Management Experts

Managing claims is all we do – and we do it with singular focus and passion. Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions that improve our clients’  outcomes.

Our story is one of innovation, commitment to quality and strategic decision making.

GB introduced the Third Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast growing sector, we continue to set the benchmark for quality, customer service and TPA systems across all insurance sectors.

Globally, we are among the world’s largest TPAs, with operations in the United States, Canada, the United Kingdom and Australia.

With offices in Auckland, Christchurch, Dunedin, Hamilton, Napier, Wellington and Australia, and a team of more than 900 claims management experts, GB provides a unique suite of claims management and related consulting and technical services.

Being part of a global organisation gives us an advantage in technology, processes, personnel and consulting services. Our highly-regarded international training and education programs allow us to use the knowledge gained in one country or industry to benefit clients anywhere around the world.

This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that their TPA fully understands their needs and is equipped to act whenever, wherever and however required.