Injury Management
General Insurance
Life & Health
Consultancy

GB's track record in this sensitive and highly complex area is extensive and includes working with some of New Zealand’s largest employers.

GB’s injury management experts help clients assess risk, manage claims, get employees back to work and ensure the outcome is fair and equitable for all concerned. In addition to managing work injury claims for employers who participate in the Accredited Employer Programme, we are also able to manage non-work injuries for self insured employers providing a single point of contact for managing all serious injuries.


GB helps organisations to achieve more efficient claims processing and reduced claims cost, through tailored incident reporting and risk trending analysis.

Our claims management experts offer solutions across most product lines including property, liability, professional indemnity, medical malpractice, motor fleet and accident & health. Drawing on years of experience and our powerful proprietary information management system, we work with clients to mitigate risk and proactively manage claims.


GB's life & health team manages more than 85,000 members from hundreds of groups every year on behalf of major New Zealand insurers.

Gallagher Bassett are experts in the day to day policy administration of Group Life and Health insurance programmes including membership data management, billing & receipting, underwriting & claims management, health claims assessment & payment, annual renewals and member communications.


GB specialise in helping companies improve their claims management and reduce costs by developing an end-to-end TPA solution tailored to meet their business objectives.

GB’s consultants provide an objective and independent assessment of claims environments by identifying problems such as claims leakage, process gaps and operational inefficiencies, which helps mitigate risk and improve claims outcomes.


Mind the gap: Health and safety for intergenerational workplaces

For the first time in history, most workforces are now a mix of four generations – The Silent Generation, the… Continue reading ›

GB consolidates Catastrophe Response Services

Following Tropical Cyclone Debbie that impacted Queensland and NSW at the end of March, Gallagher Bassett has been appointed by… Continue reading ›

Gallagher Bassett New Zealand acquires leading TPA, Symetri

On Friday 7 April Gallagher Bassett New Zealand Ltd (GB) acquired a leading third party claims administrator, Auckland-headquartered Symetri Ltd. Symetri is… Continue reading ›

AEP Safety and Injury Management Audit standards are changing

Accident Compensation Corporation (ACC) have revised the Accredited Employer Program (AEP) Safety and Injury Management Audit standards which became effective… Continue reading ›