Influenza (the flu) is not simply a cold — it is a highly contagious disease caused by a virus and… Continue reading ›


Gallagher has been named on the Forbes magazine World’s Best Employers list. The annual Forbes ranking is based on the… Continue reading ›


Workplace hazards can be defined as dangerous situations or risks involving illness or injury an individual could experience while working.… Continue reading ›


How many people in your office have some form of disability? You may be surprised. It is estimated that approximately… Continue reading ›

Insurtech Partnerships: How Start-Ups and a Mature Industry can Bring the Best out in Each Other

Insurers know their customers’ lives are being shaped and transformed by new technologies. These technologies are also rapidly transforming the… Continue reading ›


Waking up is hard to do; there’s no denying it. Especially in winter, as the days get shorter and the… Continue reading ›


In 2018, social media profiling will play a greater part in how insurance quotes are obtained. Insurance companies are continuing… Continue reading ›


The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) have named Gallagher Bassett (GB) as a 2018 finalist… Continue reading ›

How technology in personal injury insurance is improving the human touch

With the advancement of robotics a frequent item in the news headlines, it’s natural to assume all this technology will… Continue reading ›

The impact of mental health on Insurance workers

Improving mental health in the workplace has been highlighted by WorkSafe as part of their 10 year strategic plan. This… Continue reading ›

GB’s Stacey Williams Interviewed at Women in Insurance Leadership Summit

Stacey Williams, GB’s Executive General Manager – Sales and Growth, presented at the Women in Insurance Leadership Summit in Sydney… Continue reading ›

Why Employee Wellbeing is Essential to a CFO’s Bottom Line

Wellbeing programs have shown time and time again that they increase employee productivity, morale and attract and retain talent. Awareness… Continue reading ›

Get defensive: Why Cyber Insurance is essential

The modern business has an enormous reliance on data, a trend which is only increasing. Whether it be the use… Continue reading ›

How to integrate health & wellbeing into your office design

Employee wellness programs are now considered an essential tool in improving employee health and wellness; with organisations benefitting from increased… Continue reading ›

Mergers and Acquisitions in the Insurance Industry

Mergers and Acquisitions (M&A) is a strategic approach an increasing amount of businesses are using to thrive, expand, and grow.… Continue reading ›


It may seem like two different codes, but a new approach to health and wellbeing, which focuses on the concept… Continue reading ›

New Asbestos Regulations bring new obligations

Asbestos is regarded as New Zealand’s number one workplace killer. To help reduce worker exposure to this carcinogen, the government… Continue reading ›

ACC makes enhancements to the Accredited Employer Programme

Accident Compensation Corporation (ACC), along with the support of employers, employees, industry leaders, and Third Party Administrators (TPA), want to… Continue reading ›

Maintaining a Robust Cyber Security Posture – 5 tips to Manage Cyber Risk

Following the introduction of Australia’s Mandatory Data Breach Notification requirements in February 2018, and the European Union’s General Data Protection… Continue reading ›

Gentle Bear provides comfort to children in Fiji

Mahendra Narotam, GB’s Senior Client Manager visits Suva, Fiji annually to do volunteer work for the Sai Prema Foundation, a… Continue reading ›


Health and safety in the workplace should be a top priority in any company or organisation, regardless of the size.… Continue reading ›

GB and TriEx will be showcasing Health, Safety and Wellness services at National Safeguard Conference.

Gallagher Bassett (GB) is pleased to announce we will be exhibiting at the 2018 Safeguard National health and Safety Conference… Continue reading ›

How Retailers Can Reduce Claim Cost Using An On-Site Mobile Portal

Technology has been assisting retailers to improve their in-store experience.  One way stores have been doing this is using tablets,… Continue reading ›

How small businesses can be work, health & safety complaint: Part One – Management Commitment

Small business owners and managers naturally have a lot on their plate. Aside from the usual administrative, marketing, sales and… Continue reading ›

Personalised Insurance for Today’s Policyholders

To many individuals, getting appropriate insurance and having the peace of mind that they are protected against tangible losses, is… Continue reading ›

Gift Card Programs: Can They Reduce Claim Cost and Duration For Retailers?

Gift cards are one of the most popular gifts. The majority of retailers offer them and they can help drive… Continue reading ›

Four Emerging Technologies Opening Up New Loss Prevention Opportunities for Insurers

Emerging technologies, such as drones, blockchain and artificial intelligence, are creating exciting opportunities for the insurance industry to provide new… Continue reading ›

Five technologies improving mental health in the emergency services sector

A growing number of emergency services workers will suffer from stress, anxiety, or another type of mental health illness at… Continue reading ›

We assess the top five threats to men’s health

Whichever way you look at it, men’s health is uniformly worse than women’s. Although the gender gap is closing, men… Continue reading ›

Maintaining customer satisfaction in catastrophic weather events

The Financial Ombudsman Service (FOS) has suggested there has been a large number of claim disputes lodged following Tropical Cyclone… Continue reading ›

Automated Claims Settlement: Notable Changes for insurance companies

Automated insurance claim settlement enables insurance organisations to process claims consistently, accurately and quickly to dramatically improve the efficiency of… Continue reading ›

GB’s Sarah O’Connell to Speak at Women in Insurance Summit

GB’s Sarah O’Connell, General Manager of GB subsidiary TriEx, will be speaking at the inaugural Women in Insurance Summit on… Continue reading ›

Gallagher Bassett partners with Best Doctors to give employees access to the world’s leading medical specialists

Gallagher Bassett (GB) has partnered with Best Doctors to give injured workers access to the top medical minds in the… Continue reading ›

Gallagher identified as the best in casualty claims handling

Gallagher Bassett (GB) emerged as the top ranking insurer/TPA for primary casualty (auto liability, general liability and workers’ compensation) claims… Continue reading ›

How Can Hospitals Promote Better Mental Health at Work?

Work related stress is a serious risk factor for hospitals and healthcare providers in New Zealand. In a healthcare or… Continue reading ›

GB’s TriEx offers full spectrum asbestos consultancy

Asbestos has been widely used in residential and commercial buildings (including houses, factories, offices, schools and hospitals) right up into… Continue reading ›

Gallagher Bassett appoints new Operations Manager of Property Assessing.

GB is pleased to announce the appointment of Tim Allan to the role of Operations Manager – Property Assessing. Tim,… Continue reading ›

Gallagher Bassett NZ’s Marine Loss Division completes 1,000 claims reviews

Following the acquisition of Auckland-headquartered Symetri Ltd, Gallagher Bassett (GB) has offered loss adjusting of the marine industry throughout New… Continue reading ›

Meet the ambitious leader, Sarah O’Connell – General Manager of TriEx Health, Safety & Wellness

Every International Women’s Day GB recognises and celebrates the accomplishments of the inspiring women we work with. All of the… Continue reading ›

Meet Trailblazer, Katherine Johnson – GB New Zealand’s General Manager of General Insurance

Every International Women’s Day GB recognises and celebrates the accomplishments of the inspiring women we work with. All of the… Continue reading ›

Meet go-getter, Andrea Nelson – GB New Zealand’s National Operations Manager of Personal Injury

Every International Women’s Day GB recognises and celebrates the accomplishments of the inspiring women we work with. All of the… Continue reading ›

Gallagher Bassett partners with Australasian Life Underwriting & Claims Association (ALUCA)

Gallagher Bassett (GB) is looking forward to the partnership with Australasian Life Underwriting & Claims Association (ALUCA) for the 2018/2019… Continue reading ›

Andrew Spilsbury named as a finalist for a FINSIA Young Finance Professionals Award

Andrew Spilsbury, GB’s Executive Director – Marketing and Communication has been named a finalist for “Young Banking and Finance Marketing… Continue reading ›

Social media and the health and safety of employees

Employers have legal health and safety obligations to their employees in the workplace – but what does this mean for… Continue reading ›

Compulsory Data Breach Notification May Impact New Zealand Business Too.

On 22 January 2018 Australia’s “Notifiable Data Breach Regime” (NDPR) takes effect. Under the NDPR an entity subject to the Privacy… Continue reading ›

What is chronic pain?

Pain is cited as the most frequent reason for consulting a doctor or GP, as well the major reason people… Continue reading ›

Artificial Intelligence and the future of the insurance industry

With automation already affecting the insurance industry in the areas of underwriting, claims and broking, big changes to the industry… Continue reading ›

Gallagher recognised amongst the world’s most ethical companies

Gallagher has been named on the Ethisphere Institute’s 2018 World’s Most Ethical Companies (WMEC) list for the seventh consecutive year.… Continue reading ›

Gallagher Bassett builds awareness for mental health through video games

Gallagher Bassett (GB) is proud to be sponsoring The CheckPoint Series, which aims to raise awareness of mental health issues… Continue reading ›


As New Zealand organisations are becoming more reflective of their practices in 2018, successful businesses must continue to think inclusively. Embracing cultural… Continue reading ›

Gallagher Bassett appoints Head of Automation

On the 8th of January Gallagher Bassett (GB) appointed Mr Sameer Oghanna to the position Head of Automation, AI and Analytics… Continue reading ›

The rise of the chatbots within the insurance industry

The use of chatbots and Artificial Intelligence (AI) will become more embedded in the personal injury and insurance industry in… Continue reading ›

The insurance response to catastrophe and natural disasters

In the last five years we have seen countless natural disasters strike across the globe and how this has impacted… Continue reading ›

Overtime. Are you over it?

For a lot of people the opportunity to work overtime is exciting, seeing nothing but the extra dollars but while… Continue reading ›


On 21st December Gallagher Bassett NZ Limited (GB) acquired the business of TriEx Health, Safety & Wellness Ltd. TriEx (… Continue reading ›

INTERVIEW: WE TALK TO Dr Kevin Gilmartin, a US-based ex police officer, psychologist and author

GB recently partnered with The Police Association Victoria (TPAV) to co-fund the visitation of Dr. Kevin Gilmartin, author of the… Continue reading ›

Depression in the workplace – How to support employees at risk

In Australia around 1 million people per year will have depression. Having an employee with depression can negatively affect your… Continue reading ›

A pain in the brain?

Important news from Japan: a report from Hiroshima University  (summarized in a recent article) discusses a whole new way… Continue reading ›

Black Boxes & Telematics- Are they the future of car insurance?

Telematics technology is dramatically changing the auto insurance industry by enabling new product offerings, improving underwriting and offering incentive for… Continue reading ›

GB NZ appoints National Operations Manager – Personal Injury

Gallagher Bassett is pleased to announce the appointment of Andrea Nelson to the role of National Operations Manager – Personal… Continue reading ›

GB NZ wins Young Insurance Professionals Employer of the Year

GB New Zealand has won The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) award for Young Insurance… Continue reading ›

The Rise of Standing Desks

Are you reading this sitting down? Sitting is one of the most prominent modern health risks today, with health professionals… Continue reading ›

Meet our new National Sales and Accounts Manager

Gallagher Bassett New Zealand is pleased to announce the appointment of Steven Walsh to the role of National Sales and… Continue reading ›

Anxiety in the workplace – education, awareness and advocacy

Anxiety is a common mental health condition, affecting millions of people each year – we’re taking a closer look how we can work to… Continue reading ›

Dealing with Workplace Bullying

From cafes to corporate offices – bullying in the workplace can occur across all industries. Anyone can be affected by… Continue reading ›

The future of car ownership and the impact of driverless cars on insurers

Some big, transformational changes to driving and car ownership are rapidly emerging with the development of driverless car technology with… Continue reading ›

Give you claims some support

We all know the saying “if it’s not in writing, it didn’t happen.” Use of documentation gives substance to a… Continue reading ›

Scott Hudson, President and CEO of GB, receives CLM Foundation’s first Leadership Award

We are proud to congratulate Scott Hudson, GB’s President and CEO, on being the recipient of The CLM Foundation’s first… Continue reading ›

GB Looks ahead on its 20th anniversary

This year marks the 20th anniversary of Gallagher Bassett’s operations in Australia. In 1997, Gallagher Bassett (GB) pioneered the first… Continue reading ›

Director of Operational Excellence for GB International appointed

Gallagher Bassett is pleased to announce the appointment of Nathan Carey to the role of Director – Operational Excellence, GB… Continue reading ›

Your guide to workplace health and safety during Halloween

With Halloween just around the corner, it’s time to start carving your pumpkins, polishing off those fake vampire teeth and… Continue reading ›

3D printing is no longer specialist equipment

McDonald’s Happy Meal Toys to medical materials – 3D printing is no longer specialist equipment – it’s been described as… Continue reading ›

GB New Zealand named finalist in two categories for ANZIIF awards

The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) have named Gallagher Bassett New Zealand as a 2017… Continue reading ›

How Insurers and Brokers Are Getting More Intelligent with Smart Homes

“Smart home” is a broad term. At its simplest, a smart home is any home equipped with lighting, heating, and… Continue reading ›

Gentle Bear goes sky high with the Royal Flying Doctor Service

Gentle Bear recently accompanied a young girl by the name of Maya, who broke her arm at a school sports… Continue reading ›

GB named Workers’ Compensation Agent for Territory self insurance scheme

Gallagher Bassett (GB) is proud to announce its appointment to provide self insurance claims management services for public sector employees… Continue reading ›

GB New Zealand’s Marine Loss division completes aerial salvage

Following the acquisition of Auckland-headquartered Symetri Ltd, Gallagher Bassett now offers Loss Adjusting of the Marine Industry throughout New Zealand.… Continue reading ›

The Risks and Hazards of working alone

Working alone can increase the likelihood of some workplace hazards or risks occurring and in those cases where incidents do… Continue reading ›

GB New Zealand’s acquisition of Symetri Ltd is complete

In April, Gallagher Bassett New Zealand acquired the leading general insurance third party claims administrator, Auckland-headquartered Symetri Ltd. We are… Continue reading ›

Gentle Bear helps housing sa provide comfort to children affected by homelessness

Gentle Bear continues to share his love and care and has now teamed up with the Department for Communities and… Continue reading ›

Prevent harm when working on the farm

The 17th to 21st of July marks Farm Safety Week so we are addressing the importance of safe work practices… Continue reading ›

Eyestrain at Work – The facts are eye-opening!

How are you reading this? At work on your computer? On your phone? A laptop? An ipad? Chances are, you… Continue reading ›

Gallagher Bassett supports Kaikoura earthquake claims

Gallagher Bassett’s General Insurance team has been quick to respond to the needs of major insurers by continuing our support… Continue reading ›

Loud noise from 9-5? We talk hearing protection in noisy workplaces.

Too much noise at work can lead to temporary or permanent hearing loss, or tinnitus – ringing in the ears.… Continue reading ›

Sleep, Safety and Fatigue at work: REST up for a safer workplace

We generally discourage employers from taking an interest in what goes on in their employees’ bedrooms, but new research is… Continue reading ›

Stay mindful while scrolling your news feed

How does using social media make you feel? You’re not alone if you tend to feel worse after using it… Continue reading ›

What is Blockchain and how is it transforming the insurance industry?

Blockchain, bitcoin and cryptocurrency have all been making headlines and waves around the world recently and sparking huge potential for… Continue reading ›

GB sponsors ANZIIF Liability Conference

GB was proud to be the platinum sponsor for one of the most popular events on New Zealand’s insurance calendar,… Continue reading ›

5 tips in 5 minutes: Building a mentally healthy workplace

According to the Diversity Council Australia (DCA) in any one year, around one million Australian adults have depression, and more… Continue reading ›

Gentle Bear helps Salvation Army provide support to domestic violence victims

On the 17th of May, ten GB staff attended the launch of the South Australian Salvation Army Red Shield Appeal… Continue reading ›

GB listed as a top intern employer for second year running!

Gallagher Bassett has made the list for the Australian Association of Graduate Employers (AAGE) top intern programs for 2017. The… Continue reading ›

GB awarded ISO27001 certification for outstanding information security practices for the fourth consecutive year

Following an extensive audit, Gallagher Bassett has been awarded ISO27001 certification for our Australian and Auckland locations. ISO is the… Continue reading ›

VIDEO: GB Gentle Bear turns 10!

This year marks the 10th anniversary of the GB Gentle Bear program. Since 2007 more than 10,000 bears have been… Continue reading ›

WannaCry ransomware Puts Spotlight On Insurance Industry – 4 tips to Manage Cyber Risk

Over the past week organisations around the world fell victim to the WannaCry ransomware attacks, the largest of their kind… Continue reading ›

GB launches inaugural life and disability team

In March Gallagher Bassett launched a new division providing claims management services to the Life and Disability industry. As the… Continue reading ›

Mind the gap: Health and safety for intergenerational workplaces

For the first time in history, most workforces are now a mix of four generations – The Silent Generation, the… Continue reading ›

GB consolidates Catastrophe Response Services

Following Tropical Cyclone Debbie that impacted Queensland and NSW at the end of March, Gallagher Bassett has been appointed by… Continue reading ›

Gallagher Bassett New Zealand acquires leading TPA, Symetri

On Friday 7 April Gallagher Bassett New Zealand Ltd (GB) acquired a leading third party claims administrator, Auckland-headquartered Symetri Ltd. Symetri is… Continue reading ›

AEP Safety and Injury Management Audit standards are changing

Accident Compensation Corporation (ACC) have revised the Accredited Employer Program (AEP) Safety and Injury Management Audit standards which became effective… Continue reading ›

App Spotlight: Happify

In this month’s App Spotlight we’re checking out Happify, an app and website designed to use games to help users learn… Continue reading ›